Who we help – Conversity

Improving conversions through better experiences

Conversity work across telco, retail, brands and more; simplifying complex multi-channel journeys, and making clear the path to checkout. Customers know what they want right now, so will you.

Richard Reeves

Conversity’s guided selling platform offers unique capabilities for telecoms operators to generate customer value and drive adoption of services, from multi-play through to 5G and beyond.

Richard Reeves

Richard Reeves Strategy Director, EE Ltd

Daithi O’Connor

An Intelligent Guided sales solution allows us to interact naturally with our customers and reassure them on their purchasing journey that we appreciate how individual their requirements are.

Daithi O’Connor

Daithi O’Connor Founder and Managing Director of Revive Active

Nick Thompson

The Phone Co-op Business to Business team are now able to personalise their response and solutions when responding to business connectivity requests. The customised lead capture solution was easily integrated and matches our brand guidelines, delivering a seamless client experience and genuine enquiries for sales purposes.

Nick Thompson

Nick Thompson CEO

Richard Reeves

The IGS enabled sales process unlocks new levels of customer insight and data that can be used to facilitate cross-sell and upsell journeys whilst securing a step-change in customer engagement and loyalty.

Richard Reeves

Richard Reeves Strategy Director, EE Ltd

Daithi O’Connor

Intelligent Guided Selling has been transformational; we have seen a huge increase in customer engagement online helping develop the customer relationship that is critical to our business.

Daithi O’Connor

Daithi O’Connor Founder and Managing Director of Revive Active

Jacci Marcus

Conversity understand our target customers, our ethics and our strategy for growth. Their guided selling platform will enable The Phone Co-op to develop better conversion journeys which drive sales and customer satisfaction hand in hand.

Jacci Marcus

Jacci Marcus Head of Residential Business