Improving conversions through better experiences

Conversity work across telco, retail, brands and more; simplifying complex multi-channel journeys, and making clear the path to checkout. Customers know what they want right now, so will you.

Select your Sector or Role

Sectors

We work across a variety of sectors to make sure your customers receive personalisation with precision.

Roles

Our platform works across your business, with multiple benefits for all departments – from strategy to analytics.

Choose the sector you're looking for

Conversity Connect

Connect is a software-as-a-service offering that embeds dynamic question sets to engage website visitors to help understand who they are and what their motivations are for that particular visit.

Conversity Concierge

Conversity Concierge is a Software-as-a-Service solution that is used on devices in-store to serve customers when sales staff are unavailable. It engages customers to determine their mindset and interests to help them choose the right product or service based on their unique needs.

Life Extension Europe – Supplement Quiz

“Strengthening the personal relationships we have with our customers was our core priority, and the Supplement IGS was an essential piece of the jigsaw in this respect.”

Look Fabulous Forever – Colour Quiz

“Conversity is key to our personalised customer experience strategy. They have helped us create a friction free journey that has significantly increased NPS and engagement with potential customers.”

LEGO – Gift Finder on The Toys “R” Us Website

"Thanks to the work of Conversity we’re confident that we have an eCommerce tool that truly sets us apart, which is particularly important on affiliate web sites.”

Conversity Charm

Conversity Charm is a Software-as-a-Service solution that is provisioned through sales advisors’ smart devices, either mobile phones or tablets, to ensure that everything that they need to consult a customer and ask for the sale is right at their fingertips.

Telco

In a crowded industry, Intelligent Guided Selling simplifies an often over-complex offering and experience. You’ll build a better relationship with your customers to enhance brand loyalty and conversions with an improved personalized online shopping experience.

Retail

Stay ahead of evolving customer expectation and drive-up conversions with an effective customer engagement platform while delivering an exceptional online customer journey. Simplify consumer experience through tailored recommendations.

Brands

Protect and promote your brand’s image and consistency of message across third party sites and touch points with our powerful e-commerce optimization.

Whatever business you’re in, you can benefit from frictionless, smart, personalised journeys - whether B2B, B2C, financial services or more

Choose the role you are

Marketing & Digital

Positive experiences drive loyalty - be the company that understands it's customer needs, and boosts conversions by improving the digital shopping experience.

Customer experience

Our IGS platform offers personalised, needs-based recommendation in the moment to help customers convert

Sales

IGS intelligently shows instinctive understanding of customer needs, directly increasing conversion rates

Information technology

Our platform is cloud-based and works seamlessly with existing IT systems to begin improving your businesses digital shopping experience as soon as possible.

Having Conversity’s IGS tool in place has been incredibly powerful in helping us maintain those all-important connections with our customers. With the Skincare Advisor, we feel we’ve empowered our customers to browse, select and purchase products with the utmost confidence, while still retaining the human element of the experience that is so important to our business.

Conversity is key to our personalised customer experience strategy. They have helped us create a friction free journey that has significantly increased NPS and engagement with potential customers.

Thanks to the Conversity tool, we have greater insights into our customers’ behavior, which has given us an extra edge when it comes to launching new products, updating offers or maximizing cross-sell opportunities. This flexibility is integral to the way we operate, and Conversity has ticked all the boxes in this respect.

Our aim was to guide consumers, to simplify their purchase decision. However, the level of data insights that enriches the digital audience preferences with Conversity's IGS tool is amazing.

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In an ever-evolving landscape, standing still isn’t an option. Our aims here are clear: to offer industry insight and education, to help you discover what’ll impact your conversion rate, average order value – and transform your business results.

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