Don’t get left behind – download the report now

A fresh, no-nonsense retail, telco and brands report which identifies the real key trends you need to know about and action in 2018.

Written by leading retail customer experience consultant Sarah Cameron and intelligent guided selling platform provider, Conversity, this report identifies top tech enablers, examines how to inspire and empower teams, considers how to step into your shoppers’ psyche and directs you on how to embrace the new loyalty-less customer.

What sort of content can you expect to find in the report?

  • Tech enablers. What’s next in retail and Telco technology and how will it affect how consumers shop?
  • The Digital Shopper Meets the Human League – how to effectively merge the digital and physical
  • The Big Easy – the psychology of shopping and why ease is the new competitive advantage
  • Happy Natives – how to rewrite the employee rulebook for the millennial generation
  • Fickle Fans – how to embrace your loyalty-less customers using 5-star differentiators and exceptional personalisation
  • Social Tedia – learn to create a SMART Revolution not a 24-hour technological distraction
Don’t get left behind – download the report now

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