Save Your Reputation, and Your Sanity. Customer Service Matters, and Now is the Time to Become ‘Human-Centric’
Why Turning Antagonists Into Advocates is a Smart Move For Your Business “In an era when companies see online support as a way to shield themselves from ‘costly’ interactions with their customers, it’s time to consider an entirely different approach: building human-centric customer service through great people and clever technology. So, get to know your […]