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- Personalizing Product Selection, by Liza Amlani, Principal and Founder Retail Strategy Group
- New Retail Technology Solution: Conversity Concierge
- Can Consumer Psychology Increase Conversion?
- In-Store and Online Personalization
- Trends in 2022: Zero Party Data & Digital Privacy
- 3 Benefits of Personalised Recommendations
- Optimizing the Online Experience
- Take the Best of Online Experiences, In-Store
- 4 E-commerce Personalization Hacks
- Personalisation needs to get personal!
- What online innovations matter most to consumers?
- Changes In E-Commerce Customer Behaviour: How Has The Future Of Shopping Changed?
- How Important Are Curation And Guided Selling In An Ecommerce Digital Strategy?
- 5 Ways To Update Your Ecommerce Strategy Roadmap
- How 2020 has changed consumer mindsets for the foreseeable future
- Intelligent guided selling helps optimize online consumer decision journeys
- Replicating the In-Store Experience Online
- Process and Pitfalls of Launching Intelligent Guided Sales for Consumer Buying Journeys
- What are clients seeking when they want Intelligent Guided Selling Solutions?
- Consumer Psychology in Retail and Intelligent Guided Selling
- Winning Brands are Personalising their Customer Data Platforms
- What, exactly, is Intelligent Guided Selling?
- How Should Brands Prepare for Online Christmas Gifting?
- The E-Commerce Boom – a global view of how online shopping is having its moment
- Conversity Shortlisted for ‘Online Innovation of the Year’ by Retail Systems Awards for work with The Phone Co-op
- Digital Leadership: Maximising Opportunities for Retailers. Helping Green-thumbed Millennials Dig Out Best Product Recommendations During Covid-19 Isolation
- Digital Leadership – Using Conversational Search to Personalise and Simplify Online Commerce During Covid-19
- Digital Leadership. Why ‘Being Human’ Online is so Important During the Covid-19 Lockdown
- Covid-19 – Are you an organisation assisting vulnerable people online? We want to help.
- Transforming the Travel System Purchase Journey by Streamlining Safety, Speeding Up Sales and Personalising Recommendations
- IGS – The New Search Algorithm Helping Customers Buy with Confidence
- Customer Engagement at a crowded party – Digital Strategies to Help Brands Connect with Today’s Consumer in the Multi Brand Retail Environment
- Supercharging Growth in the Vitamins, Minerals and Supplements Market
- Personalisation And Real Time Relevance. The Importance Of Customer Mindset When Creating An Online Shopping Journey
- For today’s telecoms companies personalised customer experience is just as important as the products they offer
- Seal the Deal – Where Should Telcos be Putting Most Emphasis to Increase Sales?
- Millennials and Gen Z starting to reshape telco services, finds study
- The Complexities of Cracking the Cross Sell & Why Telcos Need to Know the Worth of Getting Personal
- Regulations and Convergence. Telco Trends and What They Mean for Customer Experience and Engagement
- Successful Cross-Selling in Telco is About Rethinking Personalisation, Study Shows
- Complex Purchases – Why Retailers Must be Quick and Slick. A Retailer Guide to Helping Shoppers Find the Right Products
- UK & Japan Lead the Way for M-commerce; Delivery Failure Costing Consumers & Retailers
- 69% of consumers believe technology will help build stronger relationships with retailers, says research
- Seven out of 10 consumers believe technology will help build stronger relationships with retailers, says research
- Seven out of 10 consumers believe technology will help build stronger relationships with retailers, says research
- Avoid Digital Pigeonholing. Surprising Baby Boomer Statistics for Retailers & Brands – Retail Research
- Time to get personal
- The Synergistic Benefits of ‘Leisure Shopping’ and Why Brands Must Take Responsibility for Enriching the Shopping Experience
- Intelligent selling
- ‘The Most Important Data Privacy Regulation in 20 Years’ Making Sure Retailers & Telco Systems are GDPR Compliant
- Taking risks and increasing the pace of innovation will be key to retailers’ survival, says Conversity
- With leisure outlets challenging hegemony of retailers…
- Ask the Expert: What is guided selling technology and how…
- Mind the Gap – The Rise of Intelligent Guided Selling
- Taking risks ‘key to retailers’ survival’- report
- Online retailers need to start optimising their apps for 5G now rather than wait until 2019 5G benefits
- Mind the Gap – The Power of Productivity – Part Two of Three
- Halting the retail spending slump
- Mind the Gap – The Consumer Spending Gap – Part One of Three
- The NRF Big Show. What Brands can Learn from 3,500 Retailers – Takeaways from a CX Insider
- Despite the doomsayers, the high street still has a bright future
- Retailers risk losing touch with customers if internal productivity issues are not resolved
- Retailers risk losing customers if internal productivity issues are not resolved
- Amazon Go tech will bring a new era of personalised shopping, but it won’t kill human interaction
- Has Amazon Go ushered in a new era of personalised shopping?
- Amazon Go Tech Will Bring A New Era Of Personalised Shopping, But It Won’t Kill Human Interaction
- Amazon Go will hit the UK by the end of 2018, analysts predict – but what about human contact?
- Businesses Must Boost Consumer Confidence to Offset Slow Sales Growth, Retail Expert Warns
- Businesses must boost consumer confidence to offset slow sales growth, retail expert warns
- Retailers need to raise consumer confidence in order to offset slow sales growth, says Conversity
- UK set to become the world’s 3rd slowest-growing retail market in 2018
- Breaking it down and spreading it out – why Microservice Architecture Matters for Retailers, Telco and Brands
- Social Tedia. Create a SMART Revolution not a 24-hour technological distraction.
- Fickle Fans. The rise of the 5-star differentiator and exceptional personalisation.
- The Big Easy – The psychology of shopping & why ease is the new competitive advantage The future of retail, telco and brands 2018
- Happy Natives. Rewriting the rulebook for the Millennial generation. The future of retail, telco and brands 2018
- Let’s get physical. Oh, and digital. The future of retail, telco and brands 2018
- White Paper: How can Telecoms Plug the Sales Order Leakage Gap?
- Operating at the Speed of Technology, Your Competitors & Your Customers
- From the Pavement to the Purchase; How Retail Technology is Defining the Shopping Experience of the Future
- Infographic: What does the contact centre industry look like in 2016?
- Omnichannel Futures, Not Just a Flash in the Proverbial Business Pan
- Love on the Line. How Telco Should Focus on Relationships to Change the Game
- Conversity Launch NEW ROI Calculator; helping provide a business case for guided selling technology
- Buyers and Brands Together; How Connectivity and Collaboration will Form the Store of the Future
- Show and Tell; Showrooming is both a Threat & Opportunity for Retailers
- The Smart Shopper – How Retail must React to Digital Disruption
- Save Your Reputation, and Your Sanity. Customer Service Matters, and Now is the Time to Become ‘Human-Centric’
- Behavioural Technology and the Customer Connection in Retail
- Forget the Oscars – Conversity Crowns MVP Award Winners
- From Like to Love to Loyalty
- I’m a Customer – Get Me Outta Here
- The Economics of Customer Experience
