Telco -

Lead the way in Telco shopping experiences

In this digital age, customers are overloaded with complex choices, and without your guidance, decision paralysis is a real issue faced throughout the Telecom customer journey. Our platform ensures you build a better telco customer experience that drives conversion, ATV and, ultimately, a loyal customer.


Need to stand out? Enter Intelligent Guided Selling

The industry is overcrowded with a variety of product ranges and package combinations that can add confusion to the telco customer experience. You need to show you understand your customer's needs, right at the moment they’re shopping in. With IGS, you can help them compare products and take advantage of complimentary products to find the perfect-fit solution for their needs and improve the overall telecom customer experience.

Proven results in Telco

Our expertise in the telecom customer journey creation comes from helping Telco businesses deliver better experiences – the intelligence of our platform helps pre-empt customer desire in the moment. We understand how stressful improving the telecom customer experience can be, this is why we are here to help.


Drive KPIs

Providing journeys focused on cross-sell/upsell techniques and bundles just right for them.

Increase conversion

Streamline to conversion via customer understanding, boosting order values, and enticing recommendations.

Improved NPS scores

Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting NPS scores in telco.

Device agnostic

Whatever the channel, your customer gets the ultimate experience, tailored with real-time relevance to their mindset in the moment.


Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.

Best of breed UX/UI

Deploy with peace of mind that we have best of breed UX and UI covered.

inside phone store

We provide a hyper-personalization solution

Our Software-as-a-Service solution, coupled with our team of customer experience experts who leverage consumer psychology best practices, drives tremendous increases in conversion rates as well as building strong brand loyalty in the process. Want to engage your customers in a more authentic way? Get in touch. We can help.

How Intelligent Guided Selling can be used in the Telco industry


Personalised experiences, every time

Our platform combines customer needs and mindset with your business rules to provide exactly the right product recommendation needed to convert sales

man working on laptop

Upsell & Cross-sell

Sophisticated algorithms identify customer needs and make tailored product/service recommendations along with lucrative upsell and cross-sell options


Highly configurable

Our platform effortlessly adapts customer journeys by tailoring specific questions and recognising pre-existing preferences

person on phone

Adaptable journeys

The platform works on both single product/service journeys as well as bundles and deals. Ensuring only the most relevant and best results, every time