More - Conversity

IGS for All - Streamlined journeys convert

Whatever business you’re in, Intelligent Guided Selling helps you deliver an experience that drives the customer to checkout and convert, improving results across KPIs. All business can benefit from frictionless, smart, personalised journeys - whether B2B, B2C, financial services or more, we can help.

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Conversity's knowledge drives customer loyalty

Conversity was created by industry and tech experts in multichannel telco and retail, with a passion for driving business performance through improved customer experience. Find out more about how we can help you.

Proven results across industries

Your customers might interact via instore, phone, online and across devices. Streamlining information across channels is key to offer the knowledge and guidance they need to convert.

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Improved NPS scores

Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting NPS scores.

Online, instore, on the phone

Give your customers the consistency they crave across channels. Our platform helps you create a seamless experience.

Best of breed UX/UI

Deploy with peace of mind that we have best of breed UX and UI covered.

Insights

Marketers need transparency with data that’s meaningful. Our platform lets them analyse trends.

Device agnostic

Whatever the channel, your customer gets the ultimate experience, tailored with real-time relevance to their mindset in the moment.

Intelligence

Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.

We are Conversity – the Intelligent Guided Selling experts

We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation, for a journey presenting relevant recommendations and add-on opportunities for your customer in the moment.

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How Intelligent Guided Selling can be used in your industry

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Personalised experiences, every time

Our platform combines customer needs and mindset with your business rules to provide exactly the right product recommendation needed to convert sales

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Upsell & Cross-sell

Sophisticated algorithms identify customer needs and make tailored product/service recommendations along with lucrative upsell and cross-sell options

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Highly configurable

Our platform effortlessly adapts customer journeys by tailoring specific questions and recognising pre-existing preferences

Adaptable journeys

The platform works on both single product/service journeys as well as bundles and deals. Ensuring only the most relevant and best results, every time