More -

IGS for All - Streamlined journeys convert

Whatever business you’re in, Intelligent Guided Selling helps you deliver an experience that drives the customer to checkout and convert, improving results across KPIs. All business can benefit from frictionless, smart, personalised journeys - whether B2B, B2C, financial services or more, we can help to build brand visibility and customer engagement to help secure those conversions.


Conversity's knowledge drives customer loyalty

Conversity was created by industry and tech experts in multichannel telco and retail, with a passion for driving business performance through an improved e-commerce sector. Find out more about how we can help you when it comes to building brand visibility and customer engagement.

Proven results across industries

Your customers might interact via instore, phone, online and across devices. Streamlining information across channels with in-depth knowledge of the e-commerce sector is key to offer the knowledge and guidance they need to convert.


Improved NPS scores

Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting NPS scores.

Online, instore, on the phone

Give your customers the consistency they crave across channels. Our platform helps you create a seamless experience.

Best of breed UX/UI

Deploy with peace of mind that we have best of breed UX and UI covered.


Marketers need transparency with data that’s meaningful. Our platform lets them analyse trends.

Device agnostic

Whatever the channel, your customer gets the ultimate experience, tailored with real-time relevance to their mindset in the moment.


Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.

2 women searching for guided selling

We provide a hyper-personalization solution

Our Software-as-a-Service solution, coupled with our team of customer experience experts who leverage consumer psychology best practices, drives tremendous increases in conversion rates as well as building strong brand loyalty in the process. Want to engage your customers in a more authentic way? Get in touch. We can help.

How Intelligent Guided Selling can be used in your industry

shopping mall

Personalised experiences, every time

Our platform combines customer needs and mindset with your business rules to provide exactly the right product recommendation needed to convert sales

team working

Upsell & Cross-sell

Sophisticated algorithms identify customer needs and make tailored product/service recommendations along with lucrative upsell and cross-sell options


Highly configurable

Our platform effortlessly adapts customer journeys by tailoring specific questions and recognising pre-existing preferences

person on phone

Adaptable journeys

The platform works on both single product/service journeys as well as bundles and deals. Ensuring only the most relevant and best results, every time