Brands – Conversity

Evoke trust through consistency

Establishing clarity and consistency around your brand messaging is crucial, especially with third party retailers. With IGS, you can be the brand that stands up and stands out against competitors by creating personalised experiences that lead customers back to you wherever they shop.

Next-level personalisation is here

Online, instore, on the phone – your customers expect personalised experiences, but shopping behaviour should be understood in real-time too. This means knowing the customer’s mindset and motivations at that moment.

Proven results for consumer brands

Brands now more than ever need customers so loyal they act as advocates, recommending them on every channel. IGS promotes brand engagement by simplifying the journey, reducing friction and increasing decision confidence.

Next

Improved NPS scores

Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting NPS scores.

Online, instore, on the phone

Consistency is king in branding, our platform is omni-channel and seamless whatever the touchpoint.

Best of breed UX/UI

Deploy with peace of mind that we have best of breed UX and UI covered.

Insights

Marketers need transparency with data that’s meaningful. Our platform lets them analyse trends.

Intelligence

Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.

Increase conversion

Streamline to conversion via customer understanding, boosting order values, and enticing recommendations.

We are Conversity – the Intelligent Guided Selling experts

We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation, for a journey presenting relevant recommendations and add-on opportunities for your customer in the moment.

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How Intelligent Guided Selling helps the Brands industry

Personalised experiences, every time

Our platform combines customer needs and mindset with your business rules to provide exactly the right product recommendation needed to convert sales

Highly configurable

IGS effortlessly adapts customer journeys by tailoring specific questions and recognising pre-existing preferences

Upsell & Cross-sell

Sophisticated algorithms identify customer needs and make tailored product/service recommendations along with lucrative upsell and cross-sell options

Adaptable journeys

The platform works on both single product/service journeys as well as bundles and deals. Ensuring only the most relevant and best results, every time