Improve sales in store, online and in contact centres
RIPPL connects all your sales channels to help you provide a seamless experience for consumers.
RIPPL’s training modules empower your sales team to sell with confidence, driving conversion in retail stores and contact centres by improving staff productivity by up to 20%. With a more engaged team, conversion will increase — as will cross-selling and upselling — and customer experience will improve too.
With RIPPL, staff in your contact centres can provide customers with a more personal experience through co-browsing software. This not only makes your contact centre more efficient — it helps you maintain the relationship with customers both before and after the purchase, improving customer retention and thus market share.
RIPPL can also be implemented on your eCommerce store, guiding customers through the purchase journey on their own to further improve conversion. So no matter whether they come to you online, in store, or over the phone, RIPPL is ready to help you improve conversion and ATV rates.
See how RIPPL supports the omni-channel customer journey