Boost sales with unrivalled customer insight
Our platform combines key sources of customer data from your CRM systems, together with real-time lifestyle assessments to craft a personalised purchase journey for your customer. This level of insight drives sales and enhances up-sell and cross-sell techniques.
Personalised guidance through purchase journeys
For single products, bundles and deals, it’s not the hard sell, but the suggestive and helpful cross-sell that your customers will appreciate. Recognising pre-existing preferences, and directing to the next, most appropriate step drives conversion.
Improved sales conversion
Losing customers along the journey is the big frustration in sales. At all points, our platform intelligently shows instinctive understanding of customer needs, directly increasing conversion rates.
Reducing complexity
Customer confusion equates to drop-off. Simplifying the experience gets the sale.
Giving confidence to buy
The customer who feels you understand their motives knows they’re in the right place.
Quickly launch products and offers
No need to hang around – release products and offers straightaway for maximum impact.
Benefits of using our platform
Drive KPIs
Providing journeys focused on cross-sell/upsell techniques and bundles just right for them.
Customer insights
Enrich your campaign planning with knowledge of customer motivations.
Improve NPS scores
Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting NPS scores.
Streamline to conversion
Better customer understanding boosts order values and entices recommendations.
Intelligence
Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.
Device agnostic
Whatever the channel, your customer gets the ultimate experience, tailored with real-time relevance to their mindset in the moment.
We are Conversity – the Intelligent Guided Selling experts
We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation. For a journey presenting relevant recommendations and add-on opportunities, for your customer at that moment.
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In an ever-evolving landscape, standing still isn’t an option. Our aims here are clear: to offer industry insight and education, to help you discover what’ll impact your conversion rate, average order value – and transform your business results.
