Customer experience – Conversity

Unrivalled guidance through complex purchase journeys

We help to guide customers through choice anxiety and complex options, creating frictionless experiences that drive sales. We validate their needs, giving them the confidence to buy with a personalised experience they’ll be back for.

Speed up customer decision making

Customers crave straightforward shopping – a clear route to checkout, everything they want and need. Our IGS platform offers personalised, needs-based recommendation in the moment to help them convert.

Ensure your data works as hard as you do

Our platform’s sophisticated algorithms offer you unrivalled profiling knowledge from your data dashboard. This means your planning and delivery is stacked with intelligent insight into customer mindset that’ll help you drive results.

Insight from all your sources

Understanding customers? Easy - our IGS platform collects and analyses data by mindset to give a deeper insight into customer journeys.

Get to know your customer

IGS offers personalised, needs-based recommendations, so you can create a targeted profile that shows your customer you understand them.

Improve scores across the board

Our platform helps you to offer a consistent sales and service model to boost NPS, KPI improvement, ROI and brand experience.

Benefits of using our platform

Next

Drive KPIs

Providing journeys focused on cross-sell/upsell techniques and bundles just right for them.

Customer insights

Enrich your campaign planning with knowledge of customer motivations.

Improve NPS scores

Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting NPS scores.

Streamline to conversion

Better customer understanding boosts order values and entices recommendations.

Intelligence

Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.

Device agnostic

Whatever the channel, your customer gets the ultimate experience, tailored with real-time relevance to their mindset in the moment.

Customer Needs
Recommendation Based on what we know about you, we recommend:
CRM Data
Product Data
Product B This works with product A
Product A This would work well for you
Leave a Review Click here to leave a review
Order complete! Thank you for your purchase
Rippl

We are Conversity – the Intelligent Guided Selling experts

We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation. For a journey presenting relevant recommendations and add-on opportunities, for your customer at that moment.

Read More