A powerful platform to improve operational efficiency
RIPPL is an Intelligent guided selling and service platform that helps associates to quickly guide consumers to the right product for them, while also identifying opportunities for cross-selling and up-selling. As a result, throughput increases, and your associates are able to provide consumers with personalised, frictionless service — on any or all of your sales channels.
Training modules in RIPPL ensure that you can upskill new and existing associates on the go, reducing training costs. With skilled and engaged employees, productivity will increase, further improving operational efficiency. RIPPL also empowers your colleagues to be better salespeople which in turn delights your customers with the great personalized experience they want.
We’ve made RIPPL simple to integrate alongside your existing IT systems, so you can start small or roll it out across all your channels. It’s also designed to be quick to adapt to new promotions, product lines, and other changes in the business, so you can continue to improve service while reducing costs even as the market evolves.