E-Commerce Global 2021 Consumer Study
We surveyed 2000+ multi-generational US, Canadian, and UK consumers to answer some of the most relevant questions in e-commerce for 2021. Receive this free report and make the difference for your e-commerce strategy today.
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What will you learn?
Which digital technologies help purchase confidence?
How does social media influence across age groups?
Which personalization techniques drive conversion?
Top 10 Brands for customer experience by Country
In which categories and how much will consumers be spending?
Where do consumers go for online inspiration?
What results have our clients achieved?
5x Increase in Average Basket Size
Like the best sales assistant in-store, IGS is able to sell the value of more expensive products and complementary products effectively, enabling up and cross sell.
54% Reduction in Customer Acquisition Cost
IGS makes not only makes converting visitors easier but makes it cheaper to acquire them by providing invaluable customer data that improves the efficiency of other systems and tools
2x Increase in Average Session Duration
Customers are kept engaged by IGS. It takes them through a personalized customer journey, explains more technical product benefits but is also able to put across a value proposition