Service that sells more
RIPPL equips associates to give customer service that feels truly personal, at every stage of their purchase journey. It provides associates with training, prompts and tools to guide customers through your complex products correctly, every time, reducing miss-selling and increasing conversion.
It can also help customers self-serve, either in-store or online, freeing the customer service team to serve other customers without sacrificing customer satisfaction.
As a result, customers have a great experience with you, increasing NPS and customer loyalty.