What are you doing to stand out this holiday season?
Christmas gift giving is a minefield for shoppers looking for those perfect gifts for loved ones. Every year there are more products for shoppers to choose from - more categories, more brands, and more stores. And 2022 will be no different. What are you doing to help shoppers navigate this minefield?
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Develop consumer confidence through conversational commerce
Shoppers need to be confident that any product they buy meets their demands, especially when it comes to Christmas gift giving. And the brands that will be most successful this festive period, will be those that provide shoppers with the most confidence. Conversity's products boost confidence by:
Recommender Systems
Conversity's products are all powered by Conversity's recommendation engine, providing truly accurate recommendations that convert browsers into customers
Real-Time Personalization
Conversity's dynamic solutions react and adapt in real-time based on each customers' answers, ensuring not only personalized recommendations but a personalized experience as well
Omnichannel Retail Experiences
Connect your in-store experience to your online through Conversity Concierge. Customers can receive a personalized experience and recommendations in-store, and complete purchases online to highlight your entire product range within one customer experience
Enhanced Site Search & Product Discovery
Offering the same broad product range that your customers love and expect, but make it easier for them to find the products they are interested in through Conversity's products
Conversity's Products
Conversity offers omnichannel solutions that personalize your customer experience, both in-store and online.
Conversity Connect
Connect is a software-as-a-service offering that embeds dynamic question sets to engage website visitors and engage their needs, budget and mindset. With a clear understanding of these factors, Connect provides the most accurate product recommendations, personalized to that user in real-time to ensure relevancy
Conversity Concierge
Concierge is a Software-as-a-Service omnichannel solution that is embedded on an in-store device for customers to interact with. It guides shoppers through a dynamic question set to better understand their needs, budget and mindset to provide the best product recommendations. If a recommendation isn't available in-store, Concierge directs the customer to the online store to complete the purchase
Conversity Charm
Charm is a Software-as-a-Service solution that is embedded on sales advisors’ smart devices, either mobile phones or tablets, to ensure that everything that they need to consult a customer and ask for the sale is right at their fingertips. Charm provides a sales script and qualification steps as well as product, pricing and promotional data to support and ensure in-store success
In the Meantime...Read our Lego Gift Finder Case Study
Our Lego gift finder is deployed across North America and Europe and is helping Lego shoppers find the perfect gift for beginners and master builders alike. Our work with Lego in Canada won "Best Use of Personalization" at the Ecommerce Awards in 2020 and has resulted in an 89% increase in "Buy Now" clicks
