The NRF Big Show. What Brands can Learn from 3,500 Retailers – Takeaways from a CX Insider

By |February 5th, 2018|Uncategorized|

January brought extreme cold weather, snow, and leading retailer brands from across the globe and suppliers wanting to share their innovations to New York’s annual National Retail Federation (NRF) Big Show and Expo event.

Our customer experience insider looked beyond the hype and technical jargon to highlight the trends and tech aiming to make a positive impact on customer experience. And we go further and share the challenges that are still to be addressed.

Happy Natives. Rewriting the rulebook for the Millennial generation. The future of retail, telco and brands 2018

By |September 19th, 2017|Uncategorized|

We are delighted that already, hundreds of people have downloaded Conversity’s free white paper on the future of retail, brands and telco. All along, we wanted professionals working in retail, telco, and brands (or simply those with an interest in how technology is shaping the shopping space) to have a no-nonsense report, full of realistic [...]