Telco – Conversity

Resources

Telco

For today’s telecoms companies personalised customer experience is just as important as the products they offer

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Customer Experience, Telco

Seal the Deal – Where Should Telcos be Putting Most Emphasis to Increase Sales?

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Customer Service, Technology, Telco

The Complexities of Cracking the Cross Sell & Why Telcos Need to Know the Worth of Getting Personal

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We are Conversity – the Intelligent Guided Selling experts

We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation, for a journey presenting relevant recommendations and add-on opportunities for your customer in the moment.

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Telco

Regulations and Convergence. Telco Trends and What They Mean for Customer Experience and Engagement

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Retail, Telco

‘The Most Important Data Privacy Regulation in 20 Years’ Making Sure Retailers & Telco Systems are GDPR Compliant

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Microservices
Retail, Telco

Breaking it down and spreading it out – why Microservice Architecture Matters for Retailers, Telco and Brands

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Social Tedia Trend 5
Customer Service, Omnichannel, Retail, Telco

Social Tedia. Create a SMART Revolution not a 24-hour technological distraction.

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Fickle Fans. The rise of the 5-star differentiator and exceptional personalisation.
Customer Experience, Retail, Telco

Fickle Fans. The rise of the 5-star differentiator and exceptional personalisation.

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Trend one
Customer Experience, Omnichannel, Retail, Telco

Let’s get physical. Oh, and digital. The future of retail, telco and brands 2018

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