Customer Service – Conversity

Resources

Customer Service, Technology, Telco

The Complexities of Cracking the Cross Sell & Why Telcos Need to Know the Worth of Getting Personal

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Social Tedia Trend 5
Customer Service, Omnichannel, Retail, Telco

Social Tedia. Create a SMART Revolution not a 24-hour technological distraction.

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OPERATING AT THE SPEED OF TECHNOLOGY
Customer Experience, Customer Service, Retail, Telco

Operating at the Speed of Technology, Your Competitors & Your Customers

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We are Conversity – the Intelligent Guided Selling experts

We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation, for a journey presenting relevant recommendations and add-on opportunities for your customer in the moment.

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How telco's should focus on relationships and change the game
Customer Experience, Customer Service, Telco

Love on the Line. How Telco Should Focus on Relationships to Change the Game

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BUYERS AND BRANDS TOGETHER; HOW CONNECTIVITY AND COLLABORATION WILL FORM THE STORE OF THE FUTURE
Customer Experience, Customer Service

Buyers and Brands Together; How Connectivity and Collaboration will Form the Store of the Future

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HOW SHOWROOMING CAN BE BOTH A THREAT AND AN OPPORTUNITY FOR RETAILERS
Brand experience, Customer Experience, Customer Service, Omnichannel, Retail

Show and Tell; Showrooming is both a Threat & Opportunity for Retailers

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Save Your Reputation, and Your Sanity. Customer Service Matters, and Now is the Time to Become ‘Human-Centric’
Customer Service

Save Your Reputation, and Your Sanity. Customer Service Matters, and Now is the Time to Become ‘Human-Centric’

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From like to love to loyalty
Brand experience, Customer Experience, Customer Service, Retail

From Like to Love to Loyalty

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I'm a Consumer, Get Me Outta Here illustrated graphic
Customer Experience, Customer Service, Retail

I’m a Customer – Get Me Outta Here

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