Resources
Customer Service
Customer Service, Technology, Telco
The Complexities of Cracking the Cross Sell & Why Telcos Need to Know the Worth of Getting Personal
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Customer Service, Omnichannel, Retail, Telco
Social Tedia. Create a SMART Revolution not a 24-hour technological distraction.
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Customer Experience, Customer Service, Retail, Telco
Operating at the Speed of Technology, Your Competitors & Your Customers
Read articleWe are Conversity – the Intelligent Guided Selling experts
We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation, for a journey presenting relevant recommendations and add-on opportunities for your customer in the moment.
Customer Experience, Customer Service, Telco
Love on the Line. How Telco Should Focus on Relationships to Change the Game
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Customer Experience, Customer Service
Buyers and Brands Together; How Connectivity and Collaboration will Form the Store of the Future
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Brand experience, Customer Experience, Customer Service, Omnichannel, Retail
Show and Tell; Showrooming is both a Threat & Opportunity for Retailers
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Customer Service
Save Your Reputation, and Your Sanity. Customer Service Matters, and Now is the Time to Become ‘Human-Centric’
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Brand experience, Customer Experience, Customer Service, Retail
From Like to Love to Loyalty
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