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69% of consumers believe technology will help build stronger relationships with retailers, says research

69% of consumers believe technology will help build stronger relationships with retailers, says research

Business Computing World // www.businesscomputingworld.co.uk

Consumers believe in technology. If it can be used to empower, rather than inhibit, the role of staff, retailers can reach a happy medium where customers are given the right balance of technological efficiency and human intervention, and staff continue to feel valued in their positions…

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